Privacy Policy

Introduction

NitePulse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ticketing and event management platform for nightlife venues.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and email address
• Phone number (optional)
• Payment information (processed through Stripe)
• Event preferences and booking history
• Communication preferences

Automatically Collected Information

We automatically collect certain information when you use our platform, including your IP address, browser type, device information, and usage patterns. We may also use analytics tools to understand how users interact with our platform.

How We Use Your Information

We use the information we collect to:

• Process ticket purchases and event bookings
• Send confirmation emails and event updates
• Provide customer support
• Improve our platform and user experience
• Comply with legal obligations
• Prevent fraudulent transactions

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We share information with trusted service providers (like Stripe for payment processing) who assist us in operating our platform
• Venue Partners: Event information and ticket details may be shared with the venue hosting your event for check-in purposes
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is processed securely through Stripe's PCI-compliant infrastructure.

Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Data portability
• Opt-out of marketing communications

To exercise these rights, please contact us at support@nitepulse.app.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated information at any time.

Children's Privacy

Our platform is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: